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| Overview |
Micro Smart Inc., founded in 1996, is a leading wholesale provider of technology products and IT solutions to Value-Added Resellers (VARs), Small Medium Businesses (SMBs), Government and Education Institutions. The company has built a solid reputation as an outsourcing partner, providing customized, fully integrated computing solutions to its customers.
At Micro Smart, we are dedicated to providing our customers with a reliable source of leading technology products delivering the highest quality of pre and post sales services. We have always been devoted to treating customers with decency and respect. Our goal is to maximize customers’ value by providing a “one-stop-shop” solution for their IT needs exactly when needed and at competitive prices. What separates Micro Smart from other online retailers is our Micro Smart Source technology which enables us to offer our customers:
Broad Selection with Great Prices
Using Micro Smart One Source® technology, we offer 200,000 IT related products from over 17,000 manufacturers. Micro Smart works hard every day to ensure that we maintain our reputation as a low priced, high value leader. We conduct research on a daily basis and take advantage of every discount and special purchase opportunity. We always negotiate with our manufacturers to get the lowest possible prices, and we pass these savings on to our customers.
Expedited Delivery
Micro Smart operates several state-of-the-art distribution centers to ensure that your order will be shipped quickly and accurately. Credit-approved orders are usually shipped the same day they are placed using fast, economical and reliable UPS or FedEx shipping.
Note: We also use national trucking carrier for heavy items.
Knowledgeable Staff
Micro Smart Sales Staffs receive training on a regular basis from our suppliers. Our new sales representatives go through a comprehensive training program to help our customers with pre & post sales support. All newly hired sales people must complete a 4 to 6 week OJT (on-job-training) program including product training and high level system training. So every time you call Micro Smart, you can be sure that you will be speaking with a helpful, friendly, enthusiastic, knowledgeable and experienced sales representative.
Quality Brand Name Products
Micro Smart offers only nationally recognized name brand, unopened factory products. Our Product Marketing team works constantly to evaluate and obtain only the best offerings from global leading manufacturers. Our goal is to bring you products that represent the best in value, technology, quality, functionality and innovation. We make sure that all the products we sell are backed by manufacturer warranties and technical support. You can rest assured that no matter what you buy from Micro Smart, you've made a good choice.
Satisfaction Guarantee
Micro Smart offers a 14 day Money Back policy to all our online customers. If you need to return a product that does not meet your needs or was ordered incorrectly, our customer support team will be happy to help. Simply fill out the eRMA (Returned Merchandise Authorization) short form and obtain an RMA number before shipping your product. We will be happy to help you with the details of packaging and shipping your merchandise for exchange or return credit. For detail information, please visit our RMA policy.
Shop with Confidence Guarantee
Micro Smart is committed and dedicated to protecting your privacy. We take your privacy very seriously. That is because we base our business on the trust you place in us.
Our state-of-the-art technology employs the very best security measures available to protect you. We use enterprise class firewall systems, an outside company that monitors our network for intrusion, and incorporates a strong password policy. Our primary means of protection is 128-bit SSL (Secure Socket Layer) technology, which encrypts all your personal information, including your credit card data, and prevents it from being intercepted over the Internet. Additionally, access to your account is always protected by a personal password of your choice. Finally, we will never sell your personal information, including your email address, to other companies for any reason, unless required by law.
For detail information, please visit our Privacy Policy section.
With years of experience and a track record, Micro Smart has what it takes for continued success. What does it all mean? You can do business with Micro Smart with confidence.
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Overview