Micro Smart is committed and dedicated to protecting your
privacy. We take your privacy very seriously. That is because
we base our business on the trust you place in us. This policy
describes our practices regarding personal and account information
collected through our web site. In this policy, “personal
and account information” means your name, company name,
account number, address, telephone number, and e-mail address
plus other information that personally identifies you, including
your industry, the number of employees at your company, and
purchase history, and “we” and “us”
means Micro Smart as well as its affiliated companies.
Our state-of-the-art technology employs the very best security
measures available to protect you. We use enterprise class
firewall systems, an outside company that monitors our network
for intrusion, and incorporate a strong password policy. Our
primary means of protection is 128-bit SSL (Secure Socket
Layer) technology, which encrypts all your personal information,
including your credit card data, and prevents it from being
intercepted over the Internet. Additionally, access to your
account is always protected by a personal password of your
choice. Finally, we will never sell or give your personal
information, including your email address, to other companies
for any reason, unless required by law.
We employ data encryption technology in all areas of the site
which require you to provide your personal or sensitive information.
These include online ordering, order status, and credit application.
This is done to protect you from unauthorized use of the information
you are sending to our server. To make sure you have the latest
security features on your browser, download and install the
latest version of your favorite browser, Netscape Communicator
or Microsoft Internet Explorer.
Credit Card Processing and Security
Micro Smart uses secure server encryption on all payment information
that you transmit to us while using our site. We use the latest
128-bit SSL encryption technology to keep your personal information
safe. This includes your user name, password and credit card
number and expiration date. The encryption process takes all
of the personal information and converts it into code that
is securely transmitted over the Internet. If you experience
fraudulent use of your credit card as a result of using your
credit to make a purchase through Micro Smart you must notify
your credit card provider in accordance with its reporting
rules and procedures. Credit card transactions are handled
by a third-party financial institution which receives the
credit card number and other personal identifying information
only to verify the credit card numbers and process transactions.
Product Information
Micro Smart presents information on a wide variety of products
and services. We also provide links to partner, affiliate
and manufacturer sites for additional information on their
products and services. While we try to ensure that these sites
adhere to a privacy policy that is consistent with our policy,
we are not responsible for the privacy practices or content
of other web sites and do not make any representations regarding
how such sites use customer information.
Partner Store Information
We work with a variety of strategic partner stores and service
providers to fulfill the needs of our customers. Information
such as name, shipping address, phone numbers, etc. gathered
at Micro Smart branded or co-branded partners stores is used
to contact customers in regards to orders placed or services
provided when necessary.
Survey Information
We may on occasion seek information on our customers via electronic
mail to increase overall customer satisfaction and your participation
is optional. Survey contact information (name, email address,
etc.) is used to request more information in relation to the
survey when necessary. We also use contact information to
send out personalized and/or targeted promotional material
on Micro Smart or its partners on an opt-in basis. Survey
participants may opt-out of future mailings by following the
instructions in the mailing.
Cookies
We use cookies to provide you with tailored information from
our web site so that we can better serve you when you return
to our site. The cookies do not store any personal information
such as your email address, street address, credit card number,
or phone number. You can set your browser to notify you when
you receive a cookie, giving you the chance to decide whether
to accept it.
Data We Collect
In addition to personal information you provide to us for
the purpose of ordering product, you may provide financial
information to us for the purpose of extending credit to you.
This data is only used to evaluate your credit worthiness
and is reviewed periodically as long as your account is active.
It is shared with financial institutions as a normal course
of doing business. Your account status and payment history
is also reported to various credit reporting agencies.
We track domains from which people visit us and web site navigation
to understand our customer’s purchasing behavior. We
analyze this data for trends and statistics in an aggregated
manner. We use this data to improve our web site and for enhancing
your online experience at Micro Smart. This data is not used
or shared in any other way.
Emails
We believe that excessive, unsolicited email (also known as
spam) has no place in online business relationships. Micro
Smart uses email to confirm orders, to confirm the status
of your orders, and other matters related to your account.
We also send email if you have subscribed to any of our newsletters,
requested price quote, contacted us regarding products and
services we offer.
Choice/Opt-out
Micro Smart does not use customer's information for contact
other than Micro Smart pertinent business. However, for customers
who wish to opt-out or be removed from Micro Smart special
offers and related news, Micro Smart provides several methods
to accomplish this request. Users who no longer wish to receive
our newsletter or promotional materials may opt-out of receiving
these communications by unsubscribing the email. Users may
also send us email to optout@emicrosmart.com with a request
to be opted-out.
Children's Privacy Online
Micro Smart generally does not monitor the age of visitors
to our web site nor is our web site structured to attract
any children under age 13. Therefore we believe that it is
ultimately the parents' responsibility to supervise their
children's online activities and consider using parental control
tools available from online services and software manufacturers
as appropriate.
Changes to the Privacy Policy
Micro Smart may change Privacy Policy at any time, without
prior notice. If you access or use our web site after Micro
Smart posts a change, you accept that change. If you do not
accept the change, do not access or use our web site. You
should check our Privacy Policy periodically.
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